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Terms of Service

Last updated: February 1, 2026

1. Agreement to Terms

By accessing or using the services provided by AsaanKaroobar ("we," "us," or "our"), you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access or use our services.

2. Services Description

AsaanKaroobar provides software engineering and AI development services, including but not limited to:

  • Custom software development
  • Mobile application development (iOS & Android)
  • Web application development
  • Advanced AI development (chatbots, voice agents, automation)
  • API integrations and backend systems
  • Technical consulting and advisory services

Specific deliverables, timelines, and pricing are defined in individual project agreements or statements of work.

3. Engagement Process

3.1 Project Initiation

All projects begin with an initial consultation to understand requirements. Following this, we provide a detailed proposal outlining scope, deliverables, timeline, and pricing.

3.2 Statement of Work

Each project is governed by a Statement of Work (SOW) that includes:

  • Project scope and deliverables
  • Timeline and milestones
  • Payment terms
  • Acceptance criteria
  • Support and maintenance terms

3.3 Changes to Scope

Any changes to the agreed scope must be documented through a formal change request process. Changes may affect timeline and pricing, which will be communicated and agreed upon before implementation.

4. Payment Terms

4.1 Pricing

Pricing is outlined in individual project proposals. Typical payment structures include:

  • Fixed Price: Total project cost agreed upfront
  • Milestone-Based: Payments tied to specific deliverables
  • Retainer: Monthly fee for ongoing services

4.2 Payment Schedule

Standard payment terms:

  • Deposit: 50% upfront payment required to begin work
  • Milestones: Payments due upon completion of agreed milestones
  • Final Payment: Remaining balance due upon project completion and before final delivery

4.3 Late Payments

Invoices are due within 7 days of issue unless otherwise agreed. Late payments may result in suspension of work and/or late fees. We reserve the right to withhold deliverables until payment is received in full.

4.4 Refunds

Deposit payments are non-refundable once work has commenced. Refunds for other payments will be considered on a case-by-case basis in accordance with the project SOW.

5. Intellectual Property Rights

5.1 Client Ownership

Upon full payment, all custom code, designs, and deliverables created specifically for your project are transferred to you. This includes source code, documentation, and project-specific assets.

5.2 Third-Party Components

Projects may include third-party libraries, frameworks, or services (e.g., React, Node.js, OpenAI API). These remain subject to their respective licenses. We ensure all third-party components are properly licensed for your use.

5.3 Reusable Components

We retain the right to use general methodologies, techniques, and reusable code components developed during your project for other clients, provided they do not contain your proprietary information.

5.4 Portfolio Rights

Unless otherwise agreed in writing, we reserve the right to showcase completed projects in our portfolio, including screenshots, descriptions, and general information about the work performed.

6. Client Responsibilities

To ensure successful project completion, clients agree to:

  • Provide timely feedback and approvals
  • Supply necessary access credentials, APIs, and resources
  • Provide clear and complete requirements
  • Respond to communications within agreed timeframes
  • Make timely payments according to agreed schedule
  • Ensure proper licensing for any third-party services or content

Delays in client responsibilities may impact project timeline and may result in additional costs.

7. Warranties and Support

7.1 Warranty Period

We provide post-launch support and bug fixes for the periods specified in each service offering (typically 1-3 months). This covers issues related to our implementation, not third-party services or client modifications.

7.2 Warranty Exclusions

Our warranty does not cover:

  • Issues caused by client modifications or third-party changes
  • Problems arising from hosting, server, or infrastructure issues
  • Compatibility issues with future third-party updates
  • New feature requests or scope changes
  • Issues caused by misuse or improper configuration

7.3 Extended Support

Ongoing support, maintenance, and updates beyond the warranty period are available through separate service agreements.

8. Limitation of Liability

To the maximum extent permitted by law, AsaanKaroobar shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, arising from:

  • Use or inability to use our services
  • Unauthorized access to or alteration of your data
  • Third-party services or integrations
  • Errors, bugs, or system failures

Our total liability for any claims arising from our services shall not exceed the total amount paid by you for the specific project or service in question.

9. Confidentiality

We treat all client information, project details, and business data as confidential. We will not disclose or use such information except as necessary to perform services or as required by law. This obligation continues after project completion.

Clients agree to keep confidential any proprietary methodologies, code architecture, or business processes shared during the engagement.

10. Project Timelines

Timeline estimates provided are based on information available at project start. Actual timelines may vary due to:

  • Changes in project scope
  • Delays in client feedback or resource provision
  • Technical complexities discovered during development
  • Third-party dependencies or API changes

We commit to communicating any timeline changes promptly and working collaboratively to minimize delays.

11. Termination

11.1 Termination by Client

Clients may terminate the engagement with 14 days written notice. Upon termination, client is responsible for payment of all work completed to date, including any non-refundable deposits.

11.2 Termination by AsaanKaroobar

We reserve the right to terminate the engagement if:

  • Client fails to make payments as agreed
  • Client breaches these terms
  • Client fails to fulfill their responsibilities, causing significant delays
  • The engagement becomes commercially unviable

11.3 Effect of Termination

Upon termination, we will deliver all completed work to date. Client ownership transfers only for portions that have been fully paid for.

12. Dispute Resolution

In the event of any dispute, both parties agree to first attempt resolution through good-faith negotiation. If negotiation fails, disputes will be resolved through binding arbitration in accordance with applicable laws, rather than in court.

13. Indemnification

Client agrees to indemnify and hold AsaanKaroobar harmless from any claims, damages, or expenses arising from:

  • Client's use of the delivered product or service
  • Client-provided content, data, or materials
  • Violation of third-party rights by client
  • Client's breach of these terms

14. Force Majeure

Neither party shall be liable for any failure or delay in performance due to circumstances beyond their reasonable control, including natural disasters, war, terrorism, labor disputes, government actions, or internet service failures.

15. Governing Law

These terms shall be governed by and construed in accordance with applicable laws. Any legal proceedings shall be conducted in English.

16. Changes to Terms

We reserve the right to modify these terms at any time. Material changes will be communicated to active clients. Continued use of our services after changes constitutes acceptance of the updated terms.

Individual project agreements may contain additional or modified terms that supersede these general terms for that specific engagement.

17. Entire Agreement

These Terms of Service, together with any project-specific Statement of Work, constitute the entire agreement between the parties and supersede all prior agreements or understandings, whether written or oral.

18. Severability

If any provision of these terms is found to be unenforceable or invalid, the remaining provisions shall continue in full force and effect.

19. Contact Information

For questions about these Terms of Service or to discuss a project, please contact us:

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